What we are unable to do Our cleaners do their absolute best to provide exceptional service, but there are certain things that we cannot offer/guarantee. Liability, […] - October 1, 2021 by superduper
Can I reschedule/cancel my appointment? Yes, please notify us one of the following ways: 1. Calling our office and speaking to an office member during […] - October 1, 2021 by superduper
Privacy Policy Your privacy is very important to us. Accordingly, we have developed this Privacy Policy in order for you to understand […] - October 1, 2021 by superduper
Terms of Use Terms By accessing this website, you are agreeing to be bound by the Website Terms Use, all applicable laws and […] - October 1, 2021 by superduper
What should I do to prepare for my cleaning? It is presumed that the home will be in order and somewhat picked up to facilitate service. Homes not picked […] - October 1, 2021 by superduper
Can I leave a tip? Though not required, tips are welcomed and can be paid in cash directly to your cleaning professional. If you prefer, […] - October 1, 2021 by superduper
How do I pay for my service? A few days before your service, a hold will be placed on the card you used during the booking process. […] - October 1, 2021 by superduper
How will my cleaning professionals access my home? You can be home for your service, or you can provide an access code or location of your key. *We […] - October 1, 2021 by superduper
What time will my cleaning professionals arrive? To account for travel and variations in cleaning times between appointments, we extend a 2-hour arrival window to your cleaning […] - October 1, 2021 by superduper
